SHIPPING - REFUND - PRIVACY
Shipping Information
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After we receive your order, we will ship it between 1 and 7 days later using regular Canada Post.
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You will be notified by email when your order has shipped and you will be given the tracking number.
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If you have any questions, please call us at 613-259-5300 or 877-515-5300 and we will respond as soon as possible.
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We sincerely appreciate your business and look forward to serving you!
Refund Policy
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If you wish to return an item, you must first call us at 613-259-5300 or 877-515-5300 for instructions.
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We will only accept returns within 30 days of delivery to you.
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Refunds will only be made for items that are returned to us undamaged, unmarked and in original condition.
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Once we have received the item from you, we will refund the purchase price of the item and any tax paid, less any shipping costs, to your credit card.
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We will refund shipping costs only if the return is a result of our error.
Privacy Policy
We respect your privacy and will protect your information with the utmost care and security. We do not and will not loan or sell your email address or personal information.
Your financial information goes directly to the third party who is securely doing the actual transaction. We don't see, access or store any of your credit card information.
Similar to other commercial websites, our website utilizes cookies to collect information about how our website is used. Information gathered through cookies may include the date and time of visits, the pages viewed, and the time spent at our website. Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users as they move from one page to another, to count how many people visit our Web site and the countries and cities in which people live. None of this cookie information is associated with you as an individual.